Consumer Protection

Consumer Protection

The Consumer Protection Act, 2008 (CPA) came into force on 31 March 2011. It has a significant effect on the supply of goods and services.

We are ready to assist you with:

  • Advice on the implications and compliance with the requirements of the Consumer Protection Act
  • Assisting with any investigation of complaints lodged with the Consumer Protection Commission and hearings before the Tribunal
  • Reviewing the risk control procedures of product manufacturers, suppliers and distributors in the context of the CPA
  • Advising on product liability and handling litigation in respect thereof